Offering an initial consultation to learn about your business, what’s working and what isn’t. I would love to understand which of the key areas have room for improvement. Following a mystery shopper visit, and a site visit, I produce a report of recommendations using key metrics. We agree a measurable action plan and timescale. I include 3 check-ins and a follow up site visit. This is perfect for businesses committed to significantly improving their customer’s journey and experience, to drive better results and sales. The price stated can be paid upfront or in 2 payments.